Medical Answering Service Options

Interactive Voice Response (IVR): Contact us about the automated telephone switching system we use to handle call traffic for you using prerecorded messages. The IVR is run on an open platform, which means it will work with your database, whether Microsoft, Oracle or other. We'll set us a decision tree and other informational messages tailored to your needs.

Customer Acquisition: Upsell and cross-sell programs are identified and implemented by MEDFONE for companies seeking to expand revenue opportunities. Read about the process we'll walk through with you under the Solutions tab. Call 1-800-MEDFONE to find out more.

Messaging: We started in 1979 providing a medical answering service and have since expanded our capabilities. But we still are here to answer the phone for medical practitioners, hospitals and medical groups. In addition to what was once a simple virtual answering service, you can turn to MEDFONE to integrate our IVR and other services to handle all of your messaging needs. Read about this service or just contact us to discuss how we'll customize a solution for you.

MEDFONEnmd.com: This is a great way to free up time for your office staff and give patients a stronger sense of involvement and access. See the details here or call us to learn more. HIPAA compliant, this is a great tool and popular with many of our medical answering service customers. Consider this option, capable of improving patient care and your bottom line.

More information: Virtual Answering Service

Virtual Answering Service News

If you are considering contracting with MEDFONE, we encourage you to read a few items on the News page. There you'll find out more about our customers, our approach, corporate responsibility, and company stability and growth. The MEDFONE virtual answering service staff and management are dedicated to a solid market presence and the same spirit of entrepreneurship with which many of our customers align.