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 MEDFONEnmd.com has been designed to allow your medical office staff the freedom, productivity and flexibility that healthcare providers and patients need to effectively communicate in today's demanding environment. By offering
MEDFONEnmd.com to your patients, they will be able to communicate with your office and have their questions answered in a private, secure, HIPAA compliant environment while still allowing your staff to provide the best service possible to all of your patients whether in the office or contacting your office for information or assistance.
Once directed to MEDFONEnmd.com, your patient can select from several request types including, but not limited to, for example: urgent calls, appointment requests, prescription refills or billing questions.
Operated through MEDFONE’s state-of-the-art, 24/7 nationwide Call Center, messages are sent to your physician via email, pager, fax or phone as directed by your specific protocols. This alternative means to contact your office can be used for all types of issues from the most urgent medical situations to the myriad of everyday routine matters.
All of this is accomplished with no systems, software or hardware to install. Your patients will never incur any fee for utilizing this state-of-the-art web-based service. Moreover, the efficiency of your office staff will be increased. Now they will be able to take care of these routine or business matters during slower parts of the day rather than when there is a waiting room full of patients.
We will even assist you in the marketing of the MEDFONE nmd.com program. When you sign up for
MEDFONEnmd.com, MEDFONE will provide your office with all of the marketing materials to help get you started and introduce this service to your patients.
Benefits
 Provide patients with 24/7 access to your office
Increased patient loyalty through an enhanced patient experience
Free staff for urgent issues and in-office patient care
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