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Successful customer aquisition programs starting with a detailed evaluation of your needs

Award winning customer service.  Customized solutions using aspects of Medfone's inbound and outbound interactive voice response services.

We will act as your front office, schedule appointments, explain services offered and much more.  If needed, we will profile and hire agents specifically for your program.

IVR is an automated telephone switching system that handles calls through pre-recorded phone messages.  Our system can handle a high volume call capacity.

Medfone focuses on health industry fields, employs fully trained agents, concentrates on good management and supervision of agents, and boasts of No downtime.
 

MEDFONE, Inc. Chosen by New York University College of Dentistry as Call Center Service Provider

Wantagh, NY-based MEDFONE, Inc., announced today that it has been selected by the New York University College of Dentistry to manage their call overflow, after hours and appointment scheduling responsibilities. This program will provide appointment scheduling for new patient admissions and remote switchboard services on an overflow basis.

“Being selected to serve the New York University College of Dentistry, the nation’s largest dental school, is a tremendous acknowledgement of the outstanding capabilities that MEDFONE offers our clients,” said MEDFONE President & COO, Jay Moses. “We look forward to helping NYUCD continue to provide outstanding service to their patients through MEDFONE’s customized, quality driven programs and client support services."

About MEDFONE

MEDFONE, Inc. is one of the leading full-service call centers specializing in comprehensive outsourced calling and web-based solutions for the hospital, medical practice, managed care, pharmaceutical and direct marketing segments of the health industry. MEDFONE has attained industry wide recognition for its proven track record in customized call center operations dedicated to enhancing their clients’ patient relationship management and patient acquisition capabilities, including inbound and outbound live agent and IVR programs, e-mail management and web-enabled solutions.

MEDFONE is a privately held corporation that was founded in 1979. Its headquarters are located in Wantagh, Long Island, NY. For more information, please visit www.medfone.com.

About New York University College of Dentistry:

Founded in 1865, The New York University College of Dentistry (NYUCD) is the third oldest and the largest dental school in the United States, educating more than eight (8) percent of the nation’s dentists. NYUCD has a significant global reach, provides a rich blending of national and international diversity among its students, and is a leader in the creation of new basic science and clinical knowledge.

New York University, located in the heart of Greenwich Village, was established in 1831 and is one of America's leading research universities. It is one of the largest private universities, it has one of the largest contingents of international students, and it sends more students to study abroad than any other college or university in the U.S. Through its fourteen (14) schools and colleges, NYU conducts research and provides education in the arts and sciences, law, medicine, business, dentistry, education, nursing, the cinematic and dramatic arts, music, public administration, social work, and continuing and professional studies, among other areas.

 

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