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MEDFONE,
Inc. Joins NeedMyDoctor as a Select Provider of
Nationwide Internet Call Center Services
Wantagh, NY-based
MEDFONE, Inc., has joined forces with Chicago based
NeedMyDoctor to provide nationwide call center services that harnesses the power of the Internet to enhance doctor-patient communication.
MEDFONE will be the only authorized call center in the New York, New Jersey and Connecticut area to offer this unique service.
NeedMyDoctor
allows patients to send a secure and private request or conveyance of clinical information, which is delivered, to their physician’s office via e-mail, pager, fax or phone. With
NeedMyDoctor, the patient's Internet messages are routed through
MEDFONE’s existing 24/7 call center operation. The system gives the patient alternative means to contact their physician for both urgent and routine issues.
About MEDFONE
MEDFONE, Inc. is one of the leading full-service call centers specializing in comprehensive outsourced calling and web-based solutions for the pharmaceutical, hospital, medical practice, managed care, direct marketing and electronic retailing segments of the health industry.
MEDFONE has attained industry wide recognition for its proven track record in customized call center operations dedicated to enhancing their clients’ customer relationship management and customer acquisition capabilities, including inbound and outbound live agent and IVR programs, e-mail management and web chat solutions.
MEDFONE is a privately held corporation that was founded in 1979. Its headquarters are located on Long Island, NY.
About
NeedMyDoctor
NeedMyDoctor is a privately held corporation, specializing in first-of-a-kind communications software that enables safe patient initiated transactions on the Internet. The Company has developed a patent pending design and a process for an effective and efficient means to greatly improve communications between patients and physicians.
NeedMyDoctor is a unique communications tool using existing technology that allows healthcare providers to optimize patient contact by providing instantaneous, customized responses to every contact.
NeedMyDoctor was founded in 2003.
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