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MEDFONE, Inc. Chosen by North Shore-Long Island Jewish Health System as Call Center Service Provider
 Wantagh, NY-based
MEDFONE, Inc., announced today that it has been selected by the North Shore-Long Island Jewish (LIJ) Health System, the nation’s third largest, non-profit, secular healthcare system, to provide Call Center services for their faculty practice offices and affiliated sites. This agreement will enable medical practices and affiliates to utilize
MEDFONE’s Call Center services for physician answering services, call overflow, remote reception, appointment scheduling, appointment reminders and confirmations, and customized outbound calling programs.
“Being selected to serve the North Shore-LIJ Health System, one of the nation’s leading hospital networks, is a tremendous acknowledgement of the outstanding capabilities that
MEDFONE offers our clients,” said MEDFONE President & COO, Jay Moses. “We look forward to helping NS-LIJHS to continue to provide outstanding service to both their physicians and their patients through
MEDFONE’s customized, quality driven programs and client support services.”
About MEDFONE
MEDFONE, Inc. is one of the leading full-service call centers specializing in comprehensive outsourced calling and web-based solutions for the hospital, medical practice, managed care, pharmaceutical and direct marketing segments of the health industry.
MEDFONE has attained industry wide recognition for its proven track record in customized call center operations dedicated to enhancing their clients’ patient relationship management and patient acquisition capabilities, including inbound and outbound live agent and IVR programs, e-mail management and web chat solutions.
MEDFONE is a privately held corporation that was founded in 1979. Its headquarters are located in Wantagh, Long Island, NY.
About North Shore-Long Island Jewish Health System
The North Shore-Long Island Jewish Health System provides care for people at all stages of illness throughout Long Island, Queens and Staten Island – a service area encompassing more than five million people. The health system includes 16 hospitals, five long-term care facilities, a medical research institute, three trauma centers, six home health agencies and dozens of out-patient centers. North Shore-LIJ facilities house more than 5,328 beds, and are staffed by over 7,000 physicians, 7,000 nurses and a total workforce of about 35,800 – the largest employer on Long Island and the seventh largest in New York City.
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