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Successful customer aquisition programs starting with a detailed evaluation of your needs

Award winning customer service.  Customized solutions using aspects of Medfone's inbound and outbound interactive voice response services.

We will act as your front office, schedule appointments, explain services offered and much more.  If needed, we will profile and hire agents specifically for your program.

IVR is an automated telephone switching system that handles calls through pre-recorded phone messages.  Our system can handle a high volume call capacity.

Medfone focuses on health industry fields, employs fully trained agents, concentrates on good management and supervision of agents, and boasts of No downtime.

MEDFONE, Inc. Partners with Gevity HR, Inc. as Corporate Growth Expands Across the Country

Wantagh, NY-based MEDFONE is proud to announce that they have signed an agreement with Gevity, Inc. in order to significantly expand their Human Resource capabilities. This agreement will assist MEDFONE in their quest for continued growth and expansion throughout the United States as well as significantly enhance their benefit and service offerings to their employees.

MEDFONE continually strives to provide excellent, Fortune 500 level benefits to their employees. As MEDFONE’s workforce has expanded nationally, there was a clear need to be able to maintain and expand their exceptional benefits programs for employees throughout the United States. Additionally, the relationship with Gevity facilitates MEDFONE’s compliance with employment laws in all fifty (50) states. Said MEDFONE President and Chief Operating Officer, Jay Moses, “It has always been among our top priorities to provide our employees with best of class benefits. We are confident that this partnership will allow us to attract and retain superior employees, resulting in improved customer service levels and continued revenue growth.”

About MEDFONE

MEDFONE, Inc. is one of the leading full-service call centers specializing in comprehensive outsourced calling and web-based solutions for the medical practice, hospital, managed care, pharmaceutical, direct marketing and electronic retailing segments of the health industry. MEDFONE has attained industry wide recognition for its proven track record in customized call center operations dedicated to enhancing their clients’ customer relationship management and customer acquisition capabilities, including inbound and outbound live agent and IVR programs, e-mail management and web chat solutions.

MEDFONE is a privately held corporation that was founded in 1979. Its headquarters are located on Long Island, NY.

About Gevity

Gevity provides a comprehensive employee management solution through which they serve as the “insourced” Human Resources department to nearly 9000 clients. Gevity helps these businesses increase profits, grow sales and improve customer satisfaction by assisting them in 3 significant ways:

• Workforce alignment- Helping businesses put the right people in the right
   places at the right time doing the right things.
• Administrative relief through payroll processing, tax filing and management of
   employee related paperwork
• Business protection with full compliance in all employment related regulation and
   implementation of sound risk management practices.

Gevity is a publicly traded company (NASDAQ:GVHR). Its corporate headquarters are in Bradenton, FL.

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