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Successful customer aquisition programs starting with a detailed evaluation of your needs

Award winning customer service.  Customized solutions using aspects of Medfone's inbound and outbound interactive voice response services.

We will act as your front office, schedule appointments, explain services offered and much more.  If needed, we will profile and hire agents specifically for your program.

IVR is an automated telephone switching system that handles calls through pre-recorded phone messages.  Our system can handle a high volume call capacity.

Medfone focuses on health industry fields, employs fully trained agents, concentrates on good management and supervision of agents, and boasts of No downtime.

MEDFONE Hosts Second Blood Drive of 2004

MEDFONE, Inc. recently worked with Long Island Blood Services to conduct their second employee blood drive at its Wantagh, Long Island headquarters. Based on the success of their first blood drive and the enormous need for blood on Long Island, MEDFONE has decided to make the blood drive a regularly scheduled event at their facility.

“Each year, the need for blood donation is crucial in the summer months,” said MEDFONE President Jay Moses. “We are proud to be a part of this service and hope our contribution will make a difference to those who need blood this year.”

The New York Blood Center (including Long Island Blood Services) is one of the nation’s largest blood distribution and services organization serving close to 200 hospitals and 20 million people in New York, New Jersey and Connecticut. They conduct blood-related research that advances scientific knowledge, the practice of medicine and the quality of life for people worldwide.


MEDFONE, Inc. is one of the leading full-service call centers specializing in comprehensive outsourced calling and web-based solutions for the pharmaceutical, hospital, medical practice, managed care, direct marketing and electronic retailing segments of the health industry. MEDFONE has attained industry wide recognition for its proven track record in customized call center operations dedicated to enhancing their clients’ customer relationship management and customer acquisition capabilities, including inbound and outbound live agent and IVR programs, e-mail management and web chat solutions.

MEDFONE is a privately held corporation that was founded in 1979. Its headquarters are located on Long Island, NY.

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