MEDFONE Receives
Industry Award of Excellence For The
Fifth Consecutive
Year
Wantagh,
NY-based MEDFONE, Inc., has been named a recipient
of the 2008 Excellence Award by the Association of
Teleservices International (ATSI). This is the
fifth
consecutive year that MEDFONE has been awarded this
coveted industry award.
“This is an industry honor of the highest level,” said
MEDFONE President Jay Moses. “This award is based on
our service on a call to call basis, and it shows that
MEDFONE consistently takes great pride in its
business.”
The ATSI Excellence Award recipients require a high level
of service that considers the caller first, at all times
and under any condition. In addition to Call Center
personnel processes each call, from beginning to end,
determines the success of client relationships and the
level of repeat business.
“The criteria for this award are also consistent with
MEDFONE’s corporate philosophy and culture,” said
Moses. “MEDFONE’s unique approach to customizing
solutions has enabled us to consistently design and
implement solutions that ensures that calls are processed
professionally, efficiently and courteously based on the
specific needs of our clients. It is especially gratifying
to receive this award as a result of our dedication to
excellent customer service.”
About MEDFONE:
MEDFONE
is one of the leading full-service call
centers specializing in
comprehensive outsourced calling and web-based solutions
for the hospital, hospital network, medical practice,
managed care, pharmaceutical and direct marketing segments
of the healthcare industry. MEDFONE has
attained industry-wide recognition for its proven track
record in customized Call Center operations dedicated to
enhancing our clients' customer
relationship management and customer acquisition
capabilities, including inbound and outbound live agent
and IVR programs, e-mail management and web chat
solutions.
Our
extensive client list includes many prestigious healthcare
organizations that utilize MEDFONE's
unique Call Center solutions to increase organizational
efficiencies, reduce expenses and improve the overall
patient experience.
MEDFONE is a privately held corporation that was
founded in 1979. Its headquarters are located on Long
Island, NY.
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