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MEDFONE Receives
Industry Award of Excellence For The Second Consecutive
Year
 Wantagh,
NY-based MEDFONE, Inc., has been named a recipient
of the 2005 Excellence Award by the Association of
Teleservices International (ATSI). This is the second
consecutive year that MEDFONE has been awarded this
coveted industry award.
“This is an industry honor of the highest level,” said
MEDFONE President Jay Moses. “This award is based on
our service on a call to call basis, and it shows that
MEDFONE consistently takes great pride in its
business.”
The ATSI Excellence Award recipients require a high level
of service that considers the caller first, at all times
and under any condition. In addition to Call Center
personnel processes each call, from beginning to end,
determines the success of client relationships and the
level of repeat business.
“The criteria for this award are also consistent with
MEDFONE’s corporate philosophy and culture,” said
Moses. “MEDFONE’s unique approach to customizing
solutions has enabled us to consistently design and
implement solutions that ensures that calls are processed
professionally, efficiently and courteously based on the
specific needs of our clients. It is especially gratifying
to receive this award as a result of our dedication to
excellent customer service.”
About MEDFONE:
MEDFONE, Inc. is one of the leading full-service
call centers specializing in comprehensive outsourced
calling and web-based solutions for the medical practice,
hospital, managed care, pharmaceutical, direct marketing
and electronic retailing segments of the health industry.
MEDFONE has attained industry wide recognition for
its proven track record in customized call center
operations dedicated to enhancing their clients’ customer
relationship management and customer acquisition
capabilities, including inbound and outbound live agent
and IVR programs, e-mail management and web chat
solutions.
MEDFONE is a privately held corporation that was
founded in 1979. Its headquarters are located on Long
Island, NY.
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