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MEDFONE
Receives Industry Award of Excellence
 Wantagh, NY-based
MEDFONE, Inc., has been named a recipient of the 2004 Excellence Award by the Association of Teleservices International (ATSI).
“This is an industry honor of the highest level,” said
MEDFONE President Jay Moses. “This award is based on our service on a call to call basis, and it shows that
MEDFONE takes great pride in its business.”
The ATSI Excellence Award recipients require a high level of service that considers the caller first, at all times and under any condition. In addition how the operator handles every call, from beginning to end, determines the success of your client relationship and the level of repeat business. No matter what is happening at a call center on any given day, the caller should never feel an operator is too busy to deliver the best service.
“The criteria for this award are the also the philosophies of
MEDFONE,” said Moses. “It is especially gratifying to receive this award as a result of our dedication to customer service.”
MEDFONE, Inc. is one of the leading full-service call centers specializing in comprehensive outsourced calling and web-based solutions for the pharmaceutical, hospital, medical practice, managed care, direct marketing and electronic retailing segments of the health industry.
MEDFONE has attained industry wide recognition for its proven track record in customized call center operations dedicated to enhancing their clients’ customer relationship management and customer acquisition capabilities, including inbound and outbound live agent and IVR programs, e-mail management and web chat solutions.
MEDFONE is a privately held corporation that was founded in 1979. Its headquarters are located on Long Island, NY.
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