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Successful customer aquisition programs starting with a detailed evaluation of your needs

Award winning customer service.  Customized solutions using aspects of Medfone's inbound and outbound interactive voice response services.

We will act as your front office, schedule appointments, explain services offered and much more.  If needed, we will profile and hire agents specifically for your program.

IVR is an automated telephone switching system that handles calls through pre-recorded phone messages.  Our system can handle a high volume call capacity.

Medfone focuses on health industry fields, employs fully trained agents, concentrates on good management and supervision of agents, and boasts of No downtime.

MEDFONE Hosts Second Blood Drive of 2004 Nightly Business Report, June 28, 2003, providing commentary on the new legislation that established the “Do Not Call List.” 
Team MEDFONE Faces the JPMorgan Chase Corporate Challenge Good Morning America, June 28, 2003, providing commentary on the new legislation that established the “Do Not Call List.” 
MEDFONE Recognized by Long Island Association CTV, Canada, June 27, 2003, providing commentary on the new legislation that established the “Do Not Call List.”
MEDFONE Receives Industry Award of Excellence ABC World News Tonight with Peter Jennings, June 27, 2003, providing commentary on the new legislation that established the “Do Not Call List.”
MEDFONE Celebrates It's 25th Year Additionally, dozens of markets on local ABC affiliate news shows featured MEDFONE’s commentary on the same topic
Team MEDFONE Supports AIDS Walk 2004

 

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