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Successful customer aquisition programs starting with a detailed evaluation of your needs

Award winning customer service.  Customized solutions using aspects of Medfone's inbound and outbound interactive voice response services.

We will act as your front office, schedule appointments, explain services offered and much more.  If needed, we will profile and hire agents specifically for your program.

IVR is an automated telephone switching system that handles calls through pre-recorded phone messages.  Our system can handle a high volume call capacity.

Medfone focuses on health industry fields, employs fully trained agents, concentrates on good management and supervision of agents, and boasts of No downtime.

MEDFONE Holds Car Wash to Benefit the Victims of Hurricane Katrina Wantagh-based MEDFONE, a full-service call center, has inked an agreement with North Shore-Long Island Jewish Health System to provide services for the network’s office practices and affiliates sites.
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MEDFONE, Inc. Chosen by New York University College of Dentistry as Call Center Service Provider   Long Island Business News, March 2004, Medfone, Inc. is in the midst of expanding and renovating its corporate headquarters. The project, launched last year, has an expected completion date of March 15.
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MEDFONE Receives Prestigious Customer Service Award for the Second Time .Long Island Press, January 22, 2004, MEDFONE business expansion featured in article , "More Operators Are Standing By Wantagh Call Center Plans Expansion".
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MEDFONE Receives Industry Award of Excellence For The Second Consecutive Year News 12 Jobline, September 6, 2003, interview with two MEDFONE executives concerning MEDFONE’s being a hotbed for employment opportunities on Long Island
MEDFONE, Inc. Partners with Gevity HR, Inc. as Corporate Growth Expands Across the Country American Health Consultants, Regulatory Alert, August 2003, MEDFONE Embrace Dramatic HIPAA Regulatory Changes and Creates Form Associate Agreements".
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MEDFONE, Inc. Chosen by North Shore-Long Island Jewish Health System as Call Center Service Provider Long Island Business News, July 2003, MEDFONE Keeps Ahead of the Curve The Feds Throw With Do-Not-Call Registry.
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MEDFONE Opens Satellite Office in Milford, Pennsylvania  
 
MEDFONE, Inc. Joins NeedMyDoctor as a Select Provider of Nationwide Internet Call Center Services

   

 

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