Information About Medfone Medical Call Center Who We Serve Learn More About Medfone's Solutions Studies & Research Medfone In The News
Company History
Mission Statement
Philosophy
Our People
Our Technology
Awards
Community Events
The Heart Of Medfone
Pharmaceutical
Consumer Response
Healthcare/Hospitals
Managed Care
Customer Acquisition
Customer Care
Messaging
Interactive Voice Response
Medfone NMD
Consumer Response
Healthcare/Hospitals
Managed Care
Pharmaceutical


Successful customer aquisition programs starting with a detailed evaluation of your needs

Award winning customer service.  Customized solutions using aspects of Medfone's inbound and outbound interactive voice response services.

We will act as your front office, schedule appointments, explain services offered and much more.  If needed, we will profile and hire agents specifically for your program.

IVR is an automated telephone switching system that handles calls through pre-recorded phone messages.  Our system can handle a high volume call capacity.

Medical Answering Services Customized to Your Business Needs

Since 1979, MEDFONE was launched solely as a messaging center for doctors and other medical practitioner businesses. We have expanded over the years to provide all of the services you see here today, but the original medical answering services provided by highly trained agents is still in full swing. It’s better now, as we’ve been able to integrate the best that technology offers while finding and keeping the best individuals to interact with your customers or patients.

Select “Messaging” on the left to find out about the discovery process we use with every client who wishes to take advantage of our answering services call center. We’ll do what is necessary to make sure that a custom messaging program and appropriately trained agents are givens with your MEDFONE service.

Have questions? Call us or contact us in one of the many ways described on the “Contact Us” page with any questions that you have. We look forward to hearing from you and building your phone answering services for your business needs.


Answering Services Call Center - Award-Winning

MEDFONE has won many awards over the years for excellence resulting from a focused commitment to client satisfaction. If you’re looking at medical answering services for your business that have been recognized for putting the caller first, we invite you to review our services and philosophy. You’ll find plenty about our approach to building excellence in our answering services call center on the “About Us” page. And you’ll get the details on services provided here by viewing “Markets,” “Solutions” and “Case Studies.” Though our website only lists recognition received up to a certain date, you can search MEDFONE and terms like Association of Teleservices International (ATSI) and find out more current recognition we’ve received in the Customer Relationship Management industry. A CRM recognition report can also be provided to you directly: Just contact us and ask us who’s been noticing the good work being done these days at MEDFONE. We are looking forward to hearing from you!



HOME  |  ABOUT US  |  MARKETS  |  SOLUTIONS  |  CASE STUDIES  |  NEWS  |  CAREERS  |  CONTACT  |   DISCLAIMER  |  PRIVACY POLICY

Pinnacle Media LLC. Long Island Web Designers. Long Island Web Design.

Smithtown Web Design Smithtown Web Design Smithtown Web Design Smithtown Web Design Smithtown Web Design Smithtown Web Design© Copyright 1996-2005 Medfone, Inc. and Pinnacle Media LLC.  All Rights Reserved.