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Health Insurance Portability and Accountability Act (HIPAA)With the revisions to the Health Insurance Portability and Accountability Act (HIPAA), Congress made sweeping changes to the way the health care industry does business. As a Business Associate to some of the country’s largest and most prominent healthcare organizations, MEDFONE took great organizational strides to ensure that we met the HIPAA Privacy requirements by the April 14, 2003 deadline. In fact, we were acknowledged as a leader in the field for creating Standard Business Associate Agreements.

Additionally, MEDFONE has continued to maintain full HIPAA compliance with the recently completed HIPAA Security requirements by April 20, 2005.

The HIPAA Security Standards require MEDFONE to protect the security of patients' electronic medical information through the use of procedures and mechanisms that protect the confidentiality, integrity, and availability of information. MEDFONE has put into place administrative, physical, and technical safeguards that will protect electronic health information that MEDFONE collects, maintains, uses, and transmits.

To ensure that the privacy of your patients is protected, in compliance with HIPAA, MEDFONE maintains the following:

◊ HIPAA-Trained Staff
◊ Fully-digital, Secure Technology
◊ Secure Processing of Voice and Data Information
◊ Secure, Long-term, Digital Storage of Records
◊ HIPAA Compliant Information Transfer via Electronic Mediums
◊ Password Protected Access to Information
◊ Multiple Levels of Technology and Data Back-up and Storage (on-site and off-site)
◊ Back-ups for Facility Utilities (Battery and Gas Generator Back-up)
◊ Telephony and Internet Provider and Route Diversity
◊ Disaster Recovery Plans

Since 1979, MEDFONE is proud of the fact that we have never had an incident in which the privacy of our caller has been compromised and we have every intention of continuing that streak by dedicating all necessary resources to ensure that we remain HIPAA compliant.

The following links provide an excellent resource of HIPAA related information:

American Medical Association:
www.ama-assn.org/go/hipaa
Centers for Medicare and Medicaid Services:
www.cms.hhs.gov/hipaa
Office of Civil Rights:
www.hhs.gov/ocr/hipaa

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