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Successful customer aquisition programs starting with a detailed evaluation of your needs

Award winning customer service.  Customized solutions using aspects of Medfone's inbound and outbound interactive voice response services.

We will act as your front office, schedule appointments, explain services offered and much more.  If needed, we will profile and hire agents specifically for your program.

IVR is an automated telephone switching system that handles calls through pre-recorded phone messages.  Our system can handle a high volume call capacity.

Medfone’s Appointment Scheduling Service

Medfone offers a great solution for businesses that are seeing an increase in customer calls for appointment times or for those businesses that seem to get a lot of calls when the business is closed. Medfone’s appointment scheduling service is a cost-effective way to make sure you keep all the business coming to you.

In the past, businesses simply set up their answering machine when they shut down for the day that allowed people to leave a recorded message. These messages could be returned in the morning to schedule the appointment. Some smaller businesses still do this. But, with the increase of round the clock answering service and the mainstreaming of online appointment setting, this traditional means of customer contact after hours is no longer acceptable to a wide customer cross-section. Why leave a message and wait for the response when related businesses are available right away? Medfone helps you keep up with and get ahead of the competition with 24 hour answering service and scheduling.

Your solution is Medfone. Our appointment scheduling service can be there when you cannot. If you are on your own or just have a small office staff for regular hours, you may be missing out on valuable opportunity. Medfone will work directly with you to determine your needs and provide the resources you need to capture off hours business.

We can pick up the phone for you on lunch breaks, during very busy hours in the workday, and overnight. Simply tell us what you need and we will provide highly qualified personnel to answer the lines and set the appointments. We will work with you to make sure you have this information when you return to your post—first thing in the morning, after lunch, or whenever is appropriate for you.

Contact us to discuss your business and find out how we can help. We look forward to helping you.

 

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