|
Ensure that calls from patients and clients will not be lost. Medfone's quality system technology safeguards your business' mission with premium medical answering services. Call center technology is what we specialize in. Utilizing the AMTELCO Infinity system, Medfone's infrastructure in which we base our service upon is the most up to date within the industry. Our professionals will maintain professionalism in character while employing technologically advanced solutions that offer the following for our valued customers:
customized reports of calls and usage
recorded calls and e-mail .wav file forwarding
e-mail management
hold music
customized paging
daily message delivery
automated queue and status updates
The list of comprehensive service options from Medfone.com continues to grow and includes many more customized solutions. In addition to assisting your patients with appointment scheduling, physician information, insurance referrals, and emergency paging, we also provide supervisory features that inform each office, hospital, pharmaceutical company, or equipment supplier with daily progress reports. Our trained professionals are ready to monitor the volume of calls, forward the status of queues, and complete account audits, all while maintaining accurate records. Quality is primary.
Beyond the premium features of our centers, Medfone also equips our clients with interactive voice response, voicemail systems, predictive dialing, and voiceloggers that track recorded calls. Know that we will keep you connected without the hassle of misplaced records and lost calls. Trust in the best resource for the healthcare industry when choosing Medfone's medical answering services. Call center specialists are eager to answer any questions you may have, as well as the concerns of your patients and clients.
|
