Choosing a live phone answering service?

Medfonewas established in 1979 and is based on Long Island, just outside New York City. It has grown from a small business with just three operators into one of the largest, most in demand call center environments on the East Coast. The group provides live phone answering service solutions for many types of healthcare practitioners, from the smallest general practice, on up to large managed care organizations, hospital networks and other medical groups. Besides providing 24 hour answering service capabilities with live operators, Medfone is also available for outbound calling, and the callers include experienced market researchers who have conducted surveys on pharmaceuticals and other health-related issues. What better telephone answering service!

Many services, while partially available at all hours, will still have a lot of down time. While this may be okay for some clients, we don't agree. Medfone prides itself on the dedicated account managers available at all times for the 24 hour answering service. The live phone answering service from Medfone provides many different solutions, from scheduling appointments to processing more in-depth inquiries during particularly busy parts of the day. Medfone's patented Response Action Results process was developed with the healthcare field in mind, and customer care and acquisition as well as convenience are just a few of the things the company provides. Contact Medfone today to learn more.

Beyond the expertise and high quality of the call center employees, Medfone is also able to provide an advanced IVR or Interactive Voice Response system. This proprietary system, available for Windows or Linux, and provides maximum efficiency for managing inbound call traffic. Medfone's system is equipped to handle very high volumes, with fewer dropped calls than many other groups. Call 1-800-MEDFONE to learn more.