Healthcare Call Center Answering Services

If you want a call center with a focus on healthcare and fully-trained call center agents, then you need MEDFONE. Our call center answering services are among the best in the industry and have been recognized as such by the ATSI (Association of Teleservices International). We not only have agents that speak English proficiently, but also have foreign language speaking agents on hand to make sure that we are able to provide the best possible service to your customers, clients, and/or patients. With MEDFONE, satisfaction is guaranteed and our quick pick-up time and low abandonments rates are only further complemented by friendly call center services. Answering service solutions from are also guaranteed to have no downtime. We’ve invested a significant amount of time and money into ensuring that we have the right technology and contingency plans to make sure that neither you, nor your clients lose money should the unexpected happen. We give you and your customers good customer service.

Because we record all calls, and have experienced managers monitoring our call center answering services, you can be assured that there is an appropriate escalation hierarchy for handling any problems that could potentially arise with a client calling in.

MEDFONE can help your organization or practice succeed in four primary ways:

Customer Acquisition
Customer Care
Messaging
Interactive Voice Response

We’d be happy to talk with you about what how we can assist your organization with our call center services. Answering service solutions with MEDFONE take advantage of all the most recent breakthroughs in communications technology. For more specific information on the systems and software that we rely on, explore the Our Technology section of our website. Detailed specifications of what will be used for your services are also available upon request.

Thank you for your interest in MEDFONE! Call us at 1-800-MEDFONE or continue to read our website for more information regarding our services.