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The Heart Of Medfone
Pharmaceutical
Consumer Response
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Customer Acquisition
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Interactive Voice Response
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Consumer Response
Healthcare/Hospitals
Managed Care
Pharmaceutical


Successful customer aquisition programs starting with a detailed evaluation of your needs

Award winning customer service.  Customized solutions using aspects of Medfone's inbound and outbound interactive voice response services.

We will act as your front office, schedule appointments, explain services offered and much more.  If needed, we will profile and hire agents specifically for your program.

IVR is an automated telephone switching system that handles calls through pre-recorded phone messages.  Our system can handle a high volume call capacity.

24 Hour Answering Services

Effectively and efficiently managing patient and/or customer relations is an integral part of the healthcare industry and is vital to the growth of any practice or health-based business. MEDFONE provides 24 hour answering services that will help your organization or practice manage your relations with patients and/or customers around the clock. We have experience handling the following types of calls:

  • Responding to Inquiries from an Advertisement for a Fitness Product
  • Conducting Pharmaceutical Market Research
  • Order Processing for Nutritional Supplements and Other Products
  • Messaging for Doctors and Healthcare Practitioners
  • Customer Service for Healthcare-Related Companies
  • Handling Insurance Clients

Our team is ready to help your team with unparalleled commitment. With our answering services call center working for you, everything will be taken care of. Markets that we work in range from Pharmaceuticals, Healthcare and Hospitals and Managed Care to Consumer Response. Explore our website to learn more about the solutions that we’ve provided for our diverse range of clients. We even have case studies that take an in depth look into how we were able to deliver concrete results.


Answering Services Call Center

Your company can rely on our company to handle all of your client and customer relations needs, no matter what segment of the healthcare industry you’re in. We’re very adaptable and our answering services call center has handled many different types of calls for our clients over the years. If you take a look around our site you’ll find detailed information on the solutions that we’ve developed.

If you need 24 hour answering services, you don’t need to go overseas to get affordable services. MEDFONE has the experience to help your organization or practice grow and do more business or handle more patients.



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